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CAMILLA

Customer Assistance · Messaging · Interaction · Live Layer · Agent
Prepared overnight0 / 0 handled
↕ Sorted by urgency · mood + waiting time + stakes
jk move c copy r redraft e escalate ⌘↵ copy + open
C
CAMILLA workspace
Prepared overnight · ready
⚡ Triage & actions

Prepare refund

CAMILLA prepares the figures. You confirm the actual refund in Shopify / the returns portal.

Ask the team

CAMILLA flagged this as worth a second pair of eyes. Pick who to send it to.

Add a language

CAMILLA will draft replies in any language you speak. Everything outside your languages is drafted in English.